Legal
Privacy Policy
Effective 1 September 2026
Information Olli uses
Olli uses account details, household and family profiles, food preferences, allergies, meal attendance, pantry items, shopping choices, saved retailer cards, receipt images you choose to upload, and usage events needed to provide the service. Stripe processes payment details; Olli does not store complete card details.
Why we use it
We use this information to authenticate your account, personalise meal plans and portions, build shopping lists, reduce waste, show savings, provide reminders, maintain security and improve reliability. Allergy and health-related preferences are used only to personalise the service and are not medical advice.
Service providers
Olli relies on contracted providers including Supabase for account and database services, Vercel for hosting, Stripe for web billing, Twilio for phone verification, and AI or image services where necessary to create recipe details and relevant imagery. Only information needed for the requested function is shared.
Storage and security
We use access controls, encrypted connections and row-level database security. Some providers may process data outside Australia. No internet service can promise absolute security, and we investigate and respond to suspected incidents.
Your choices
You can update household information, control notification permission, remove saved retailer cards and initiate permanent account deletion from More → Account & data. Deletion cancels an active web membership first and removes account-linked Olli data, except information that must be retained for legal, fraud-prevention or financial-record obligations.
Children
Olli accounts are for adults managing a household. A parent or guardian may add a child’s meal preferences but children should not create or operate their own account.
Changes
We may update this policy as Olli develops. Material changes will be shown in the service before they take effect.